Return & Install Policy

Do you need installation of custom tile or flooring?

Direct Flooring, LLC does NOT keep installers directly underpayroll. We are a cash and carry company. This means we do NOT guarantee or warranty any labor on your products.

We do have a network of great installers in your area that you are welcome to hire directly. Please contact us for more information.

Expertizes

PAVERS

We do not accept any returns on pavers.

Tiles

Unopened / Unbroken Tile Cartons may be returned within 30 days of pickup and a full refund.

Hardwoods

Unopened boxes may be returned within 30 days of pickup and a full refund.

Vinyl / Laminate

Unopened boxes may be returned within 30 days of pickup and a full refund.